SCALGO Live Privacy Policy

Data controller

When you create a SCALGO Live account, SCALGO ApS, Business reg. no.: 32566359, Aabogade 40D, 8200 Aarhus N, Denmark processes your personal data as an independent data controller.

If you have any questions regarding our processing of personal data, this policy or your rights as a data subject please contact us at

Personal data

When you create a SCALGO Live account we ask you to provide your email address, employer or educational organization, job title, name and password information. We process this personal data for the purpose of administrating your account and in accordance with article 6(1)(b) and (f) of the GDPR.

If you create your SCALGO Live account through a single sign-on system, your information will be provided by the system which is controlled by your identity provider (your employer or educational organization in most cases). Your employer or educational organization is the data controller regarding the processing of your personal data through the sign-on system.

Additionally, SCALGO processes your email address for the purpose of notifying you of important information about SCALGO products, such as material changes to this policy or safety information, notifying you when a user shares a workspace with you, or notifying you when you need to reset your password. The legal ground for processing your email address for this purpose is based on SCALGO’s legitimate interest in informing you about these matters in accordance with article 6(1)(f) of the GDPR.

If you opt-in, SCALGO will process your personal data to send you marketing and training information, such as notifying you of new significant features as well as sending information about future training events. The legal ground for processing your email address for this purpose is your consent in accordance with article 6(2)(a) of the GDPR.

Withdrawal of consent

If we process your personal data on the basis of your consent, you have the right to withdraw your consent at any time. In this connection it is important to note that the withdrawal does not affect the lawfulness of processing based on your consent before the withdrawal.

Retention of personal data

You can delete your SCALGO Live account at any time. Since SCALGO Live billing depends on organization-wide billing, SCALGO keeps a log of your use of the service.

SCALGO stores this data for a period of two years after deletion of your account to allow organization administrators to manage inter-organizational usage monitoring.

Categories of Personal Data Recipients

Administrator(s) of your organization may receive information about your use of the platform for billing purposes.

Furthermore, when you sign up to our platform, you accept that other SCALGO Live users are able to see your information if they e.g., share a workspace with you by identifying you by your email address, name or title.

Furthermore, SCALGO may disclose your personal data to service providers, business suppliers etc. when necessary to provide our service to you.

Transfer of Personal Data

We do not share your personal data with third parties unless the disclosure is necessary for us to provide our service to you. If we disclose your personal data to third parties, we always ensure that we have a legitimate purpose and legal ground to do so.

If we disclose your personal data to third parties outside the EU/EEA, we ensure that we have a legal ground for the transfer in accordance with chapter V of the GDPR, for example the EU Commission’s adequacy decision in accordance with article 45 of the GDPR or the EU Commission’s standard contractual clauses in accordance with article 46(2)(c).

Security measures

Your personal data security is a high priority to us, and our focus is therefore on processing your personal data in compliance with applicable personal data protection law.

To best protect your personal data, we continuously assess the risks that may be associated with our processing of your personal data. In particular, we pay attention to protecting your personal data against discrimination, identity theft, financial loss, loss of reputation and confidentiality.

In the event of a data breach that involves high risk, we will notify you of the breach as soon as possible under the given circumstances.

The access to your personal data is restricted both physically and electronically to the effect that only individuals with a need for accessing your personal data in fact have such access.

Your rights

When we process your personal data, you have a number of rights. If you request to make use of your rights, please contact SCALGO Live support at / +45 88 77 26 68.

The right of access and right of rectification

You are entitled to access the personal data, we process about you. You are also entitled to have any incorrect personal data rectified.

The right of deletion

In special cases, you have the right to have your personal data deleted prior to the time of our ordinary general deletion.

The right to restrict processing

In certain circumstances, you have a right to request that processing of your personal data be limited to storage.

The right to object

In certain cases, you are entitled to object to our processing of your personal data.

The right to have personal data transmitted (data portability)

In certain cases, you are entitled to receive your personal data in a structured, commonly used and machine readable format and to have such personal data readily transferred from one data controller to another.

Learn more about your rights in the Danish Data Protection Agency’s guidelines at

Avenues of complaint

You have the right to file a complaint to the Danish Data Protection Agency, if you are dissatisfied with the way in which we process your personal data. The Danish Data Protection Agency’s contact information and information on complaints can be found at

Code of Conduct

We adhere to the GÉANT Code of Conduct for Service Providers.