Scalgo Live Privacy Policy

1. DATA CONTROLLER

When you visit our website, create a Scalgo Live account or otherwise interact with us, Scalgo ApS, Business reg. no.: 32566359, Aabogade 40D, 8200 Aarhus N, Denmark processes your personal data as an independent data controller.

If you have any questions regarding our processing of your personal data, this policy or your rights as a data subject please contact us at support@scalgo.com.

2. WE PROCESS YOUR PERSONAL DATA

2.1 When you create a Scalgo live account

Legal basis and purposes

When you create a Scalgo Live account we ask you to provide your email address, employer or educational organization information, job title, name and password information. We process this personal data for the purpose of administrating your account and in accordance with article 6(1)(b) and (f) of the GDPR.

If you create your Scalgo Live account through a single sign-on system, your information will be provided by the system which is controlled by your identity provider (your employer or educational organization in most cases). Your employer or educational organization is the data controller regarding the processing of your personal data through the sign-on system.

Additionally, Scalgo processes your email address for the purpose of notifying you of important information about Scalgo products, such as material changes to this policy or safety information, notifying you when a user shares a workspace with you, or notifying you when you need to reset your password. The legal ground for processing your email address for this purpose is based on Scalgo’s legitimate interest in informing you about these matters in accordance with article 6(1)(f) of the GDPR.

Please note that you always have the right to object to our processing of your personal data, on grounds relating to your particular situation, when we process your personal data on the basis of our legitimate interests in accordance with art. 6(1)(f) of the GDPR. If you wish to object, please contact us at the above email address.

Disclosure and transfer of personal data

We share your personal data with suppliers processing data on our behalf (data processors), and we always make sure, that all our suppliers comply with our instructions and applicable privacy legislation.

Furthermore, we share your personal data with our affiliated companies Scalgo USA Inc in USA and Scalgo Korea (branch) in South Korea on the basis of the European Commission's standard contractual clauses in accordance with art. 46(2)(C).

The administrator(s) of your organization may also receive information about your use of the platform for billing purposes.

Finally, when you sign up to our platform, you accept that other Scalgo Live users are able to see your information if they e.g., share a workspace with you by identifying you by your email address, name or title. In this regard, please note that Scalgo Live has users around the world

Retention

You can delete your Scalgo Live account at any time. Since Scalgo Live billing depends on organization-wide billing, Scalgo keeps a log of your use of the service.

Scalgo stores this data for a period of two years after deletion of your account to allow organization administrators to manage inter-organizational usage monitoring.

2.2 If you sign up for marketing emails

Legal basis and purposes

If you opt-in to marketing emails, Scalgo will process your personal data to send you marketing and training information, such as notifying you of new significant features as well as sending information about future training events.

Furthermore, we will process your personal data when you interact with the emails (e.g. whether you have received, opened, or clicked on any links in the email).

The legal ground for processing your personal data for these marketing purposes is your consent in accordance with article 6(2)(a) of the GDPR.

When we process your personal data on the basis of your consent, you have the right to withdraw your consent at any time. In this connection it is important to note that the withdrawal does not affect the lawfulness of processing based on your consent before the withdrawal.

Disclosure and transfer of personal data

We share your personal data with suppliers processing data on our behalf (data processors), and we always make sure, that all our suppliers comply with our instructions and applicable privacy legislation.

Our email service provider, Mailchimp Inc., is based in the USA and we therefore transfer your personal data outside the EU/EEA when you sign up for our newsletters. Mailchimp Inc. is certified under the EU – U.S. privacy Framework. Hence, the legal basis for the transfer is art. 45(3) of the GDPR.

Furthermore, we share your personal data with our affiliated companies Scalgo USA Inc in USA and Scalgo Korea (branch) in South Korea on the basis of the European Commission’s standard contractual clauses in accordance with art. 46(2)(C).

Retention

You can opt-out from marketing emails at any time. If you opt-out, we will erase the personal data processed for these purposes (please note, that personal data processed for other purposes will not be erased).

If you haven’t interacted with (including opened) our emails in more than 3 years, we will erase the personal data processed for these purposes.

2.3 When you interact with us

Legal basis and purposes

When you use the contact request form on our website or otherwise interact with Scalgo, e.g. for Scalgo’s sale related purposes, we process your name, title and professional contact information, to be able to interact with you, target sales activities etc.

The legal ground for processing your personal data for these purposes is our legitimate interests to be able to interact with you in accordance with article 6(2)(f) of the GDPR.

Disclosure and transfer of personal data

We share your personal data with suppliers processing data on our behalf (data processors), and we always make sure, that all our suppliers comply with our instructions and applicable privacy legislation.

Furthermore, we share your personal data with our affiliated companies Scalgo USA Inc in USA and Scalgo Korea (branch) in South Korea on the basis of the European Commission’s standard contractual clauses in accordance with art. 46(2)(C).

Retention

We will process your personal data for these purposes for as long as we have a purpose for this processing.

2.4 When you visit our website

Legal basis and purposes

When you visit our website, we process personal data collected via cookies as described in this section.

If you accept marketing cookies our website, we process the following personal data about you:

  • Ordinary personal data (e.g. IP address, which sites you visit, products you find interesting or purchase on our website, the type of device you are using, your operating system, the browser that you use, your internet service provider, your device and mobile ad identifiers, the website that referred you to our website, the web pages you view (including the date and time you viewed them), the services or functionality you access or use (including the date and time of your access or use), the subject of the ads you click or scroll over, information about the location of your device and other digital footprints). The processing is carried out to provide you with the most relevant news and offers across different websites and social medias. We only process these personal data based on your consent to marketing cookies, cf. GDPR art. 6 (1)(a).

If you accept statistical cookies on our website, we process the following personal data about you:

  • Ordinary personal data (e.g. IP address, which sites you visit, products you find interesting or purchase on our website, the type of device you are using, your operating system, the browser that you use, your internet service provider, your device and mobile ad identifiers, the website that referred you to our website, the web pages you view (including the date and time you viewed them), the services or functionality you access or use (including the date and time of your access or use), the subject of the ads you click or scroll over, information about the location of your device and other digital footprints). The processing is carried out to manage and develop the user experience on our website. We only process these personal data based on your consent to statistical cookies, cf. GDPR art. 6 (1)(a).

If you accept preference cookies on our website, we process the following personal data about you:

  • Ordinary personal data (e.g. IP address, personalized choices on our website such as location or language, which sites you visit, products you find interesting or purchase on our website, the type of device you are using, your operating system, the browser that you use, your internet service provider, your device and mobile ad identifiers, the website that referred you to our website, the web pages you view (including the date and time you viewed them), the services or functionality you access or use (including the date and time of your access or use), the subject of the ads you click or scroll over, information about the location of your device and other digital footprints). The processing is carried out to provide our website to you based on your preferences. We only process these personal data based on your consent to statistical cookies, cf. GDPR art. 6 (1)(a).

If you accept functional cookies on our website, we process the following personal data about you:

  • Ordinary personal data (e.g. IP address, which sites you visit, products you find interesting or purchase on our website, the type of device you are using, your operating system, the browser that you use, your internet service provider, your device and mobile ad identifiers, the website that referred you to our website, the web pages you view (including the date and time you viewed them), the services or functionality you access or use (including the date and time of your access or use), the subject of the ads you click or scroll over, information about the location of your device and other digital footprints). The processing is carried out to provide you with the most relevant news and offers on our website. We process these personal data based on our legitimate interests in a high quality and well-functioning website, cf. GDPR art. 6 (1)(f).

Please note that you always have the right to object to our processing of your personal data, on grounds relating to your particular situation, when we process your personal data on the basis of our legitimate interests in accordance with art. 6(1)(f) of the GDPR. If you wish to object, please contact us at the above email address.

You may at any time change your consent settings or withdraw your consent and delete the cookies that you previously gave consent to, by following the instructions in our cookie policy. However, do note that the withdrawal of your consent has no effect on the legitimacy of our processing of your personal data up until the time when you withdraw your consent.

You can read more about our cookies in our cookie banner.

Disclosure and joint data responsibility

If you accept cookies, we share the personal data we collect about you with our third-party cookie providers to be able to provide the services and functionalities intended with the cookies and to provide relevant offers and news (marketing) to you across different websites.

If you accept marketing cookies this i.e., entails that we share the personal data we collect about you with Meta Platforms Inc. and Google Inc.

We process your personal data as joint data controllers with Meta Platforms Inc. You can read more about our joint data responsibility with Meta Platforms Inc. here: https://www.facebook.com/legal/controller_addendum

You can read how Meta Platforms Inc. process your personal data here: https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0

We also process your personal data as joint data controllers with Google Inc. You can read more about our joint data responsibility and how Google Inc. process your personal data here: https://support.google.com/ana....

Finally, we process your personal data as joint data controllers with Microsoft Ltd. when using LinkedIn insights. You can read more about our joint data responsibility and how Microsoft Ltd. process your personal data here: https://policies.google.com/technologies/partner-sites.

Furthermore, we share your personal data with our affiliated companies Scalgo USA Inc. in USA and Scalgo Korea (branch) in South Korea on the basis of the European Commission’s standard contractual clauses in accordance with art. 46(2)(C). In addition, we may disclose your personal data to relevant suppliers and partners, including e.g., software suppliers, marketing agencies and other data processors.

Retention

The period during which we process your personal data for these purposes depends on which cookies you give consent to.

You can find the specific retention period for each cookie in the cookie banner.

3. SECURITY MEASURES

Your personal data security is a high priority to us, and our focus is therefore on processing your personal data in compliance with applicable personal data protection law.

To best protect your personal data, we continuously assess the risks that may be associated with our processing of your personal data. In particular, we pay attention to protecting your personal data against discrimination, identity theft, financial loss, loss of reputation and confidentiality.

In the event of a data breach that involves high risk, we will notify you of the breach as soon as possible under the given circumstances.

The access to your personal data is restricted both physically and electronically to the effect that only individuals with a need for accessing your personal data in fact have such access.

4. YOUR RIGHTS

When we process your personal data, you have a number of rights. If you request to make use of your rights, please contact Scalgo Live support at support@scalgo.com / +45 88 77 26 68.

The right of access and right of rectification

  • You are entitled to access the personal data, we process about you. You are also entitled to have any incorrect personal data rectified.

The right of deletion

  • In special cases, you have the right to have your personal data deleted prior to the time of our ordinary general deletion.

The right to restrict processing

  • In certain circumstances, you have a right to request that processing of your personal data be limited to storage.

The right to object

  • In certain cases, you are entitled to object to our processing of your personal data.

The right to have personal data transmitted (data portability)

  • In certain cases, you are entitled to receive your personal data in a structured, commonly used and machine readable format and to have such personal data readily transferred from one data controller to another.

Learn more about your rights in the Danish Data Protection Agency’s guidelines at www.datatilsynet.dk.

5. AVENUES OF COMPLAINT

You have the right to file a complaint to the Danish Data Protection Agency, if you are dissatisfied with the way in which we process your personal data. The Danish Data Protection Agency’s contact information and information on complaints can be found at www.datatilsynet.dk.

6. Code of Conduct

We adhere to the GÉANT Code of Conduct for Service Providers.